I can’t find my referral. Why it's not recorded?
If you have referred a new client to SiteGround but you have not received any free months of hosting yet, don’t worry. Simply provide us with the name of your referral, their email, and the domain name they registered with us. To do this, fill in the form for missing referrals which is linked in the Info message on top of My Referrals page.
We will investigate the case and try to award you accordingly. Note that if the referred person has NOT used your referral link, or if they were a SiteGround customer before, we won’t be able to track the order as referred by you.
If you’re a SiteGround affiliate, you might have used your affiliate link instead of your referral link. To see your affiliate referrals, go to Affiliate > Reporting > Commissions Report. There, you will find detailed information about your sales and commissions earned.